Frequently Asked Questions
Do you want to see my cool old bike?
Do you have...?
If you would like help finding a part or bicycle, please first shop on our website. If you can't find what you need there, feel free to contact us. Please state clearly what it is that you need, and if you can take or find a picture, that's even better. Be prepared to provide us with measurements, serial numbers, or some detailed photos of the bicycle.
What is my bike worth?
We do not offer an appraisal service at this time, and there is no way that we can help you remotely. Asking in a different way won't help - don't be upset at us when we refuse to provide a number or "estimate" or "ballpark." We just can't do it.
Do you want to buy my bike?
We get all of our bikes in trade, and we are not currently purchasing bicycles.
Can you identify/tell me more about my bicycle?
If you would like help with identifying or finding more information about your bicycle, please email us with photos. We cannot even begin to help you without photos. Names and descriptions alone are almost useless without photos. Take a lot of good, clear, well-lit, high quality color photos. If you are sending me fewer than 10 photos, it is probably insufficient.
- Both sides
- 3/4 rear shots
- Everything on the bike that has words/writing/numbers/symbols on it (see note below for suggested locations)
- Lugs (all of them)
- Paint details
- Serial number
- Any other unusual features
You would be surprised at what will be helpful in identifying a bicycle.
Writing and symbols can be very useful in matching a bike model and year. Look on hubs, cranks, headsets, stems, handlebars, rims, frames, saddles, seatposts, brake levers, brakes, derailleurs, derailleur cages, lugs, and forks.
Your bike has a serial number. Find it. Attempt to interpret it and include it in your email. Also take a photo of it.
The best way to contact us is through email, with pictures. Email allows us to respond more accurately, when we have a chance. Sometimes finding parts and helping with identification can take a fair bit of time, even a couple of weeks.
Our email address is email@example.com.